Reviewing Suspicious Transactions

Suspicious transactions are items in collections that have been identified by the application as unusual. A transaction may be marked as suspicious in these situations, depending upon which the FI chooses to flag:

• Multiple transactions are being sent to the same receiver,
• A transaction contains a receiver that is new to the application,
• The amount is over the specified percentage of the 90-day average for this transaction, and/or
• A transaction is for an amount that is close to the submitting user's maximum allowed for a single transaction.

If this setting is enabled by your FI, the application separates these anomalies at the time of verification/authorization and presents them to a customer administrator for additional approval. Collections, whether created in the application or imported into a Category, are checked for suspicious items; prenote transactions are excluded from suspicious transaction analysis. The steps below explain the suspicious transaction approval steps.

To review suspicious transactions (if enabled by your FI)

1. Complete the verification and/or authorization of collection(s). If any suspicious transactions are identified in your submission, you will be directed to the Review Suspicious Transactions page.

2. Review the transactions listed on each tab (if applicable). The reason(s) each transaction was flagged as suspicious are listed under the following column headings: New Recipient - This receiver has never been submitted through the application.
   Multiple Trans to Recipient - Several debits or credits are being submitted to the same receiver.
   Above % of Max Trans Amount - A transaction has an amount greater than the FI-defined percentage of the submitting user's maximum single transaction limit.
   Above % of 90 Day Avg - A transaction has an amount above the FI-defined percentage of the previous 90-day average.

3. If desired, click Report to generate a record of the individual suspicious transactions; this report is sent to the Report Manager. (This option is available to users with the Suspicious Transaction Report permission.)

4. Select Approve Transactions to permit the anomalous items on both tabs. The submission will be sent to the FI pickup area.  
   OR select Cancel Verification/Cancel Authorization to reject the items on both tabs and return them to the Verify Transactions or Authorize Transactions page (if applicable). You may then reject the items back to the transaction list for correction or deletion, if desired.