If you discover that an authorized transaction collection or uploaded file contains an error, you can unauthorize the collection or file as long as it has not been picked up or unauthorized by the financial institution. Unauthorizing a collection returns the transactions to the category/subcategory transaction list where they can be edited and resubmitted for verification. The Times Sent counter for these transactions will be rolled back, but the effective date will not change. One-time transactions will be flagged as not active. Files that are unauthorized are deleted from the application; you will need to upload the corrected file.
You must have the appropriate user authorities to unauthorize collections and files. The Unauthorize page shows you only the transaction collections and files that you have authority to unauthorize.
Note: If the collection or file is not listed, it has already been picked up or has been unauthorized by the FI. Contact the FI immediately.
Choose Review | Unauthorize Transactions.
Select the Collections and/or Files tabs as applicable.
To unauthorize selected collections and/or files, mark the items to reject on each tab by clicking the check box to the left of the item. Choose Unauthorize.
To unauthorize all collections and files from both tabs, choose Unauthorize All.
Click OK.