If enabled by your FI, the security image, phrase, and challenge questions provide additional authentication for the application as well as for the user. The steps below show you how to change your own security items; initially, you must provide your password to complete these steps.
Choose Security | Change Security Image/Phrase.
Enter your password to confirm your identity and then click Continue.
To change your Security Image, choose the Change Image link on the left side of the page. The image catalog page appears. Select a category from the menu on the left. To navigate through the images, choose the Previous page/Next page links as necessary. When you locate the image you want to use, click the image or the Select this image link. You should see the Confirmation page with your new image displayed.
To change your Security Phrase, choose the Change Phrase link on the left side of the page. Enter a new phrase. Choose Continue. You should see the Confirmation page with your new phrase displayed.
To change your challenge questions, choose the Change Question link on the left side of the page. Select a new Challenge Question from the appropriate drop-down list and enter the answer in the two fields immediately below it. Repeat this for each question you wish to change. Choose Continue. You should see the Confirmation page with your new question(s); challenge answer(s) are not displayed for security purposes.
After you have verified your secret items, choose Continue to finish.